Reviews Rooftop Chimney Sweeps

Had an excellent experience with Rooftop Chimney Sweeps. Grant and his partner came out and did an exceptionally thorough job in providing an estimate; they gave me quotes for all the different options I had for the service I needed done. Grant was great about being clear with the work to be done, and following up. We ended up getting our chimney rebuilt from the roofline up, as well as relining one of the flues. The team they sent out did an excellent job, all in the hottest week of the summer. They communicated throughout the week on their progress, kept the work area clean, and were very courteous and conscientious when they needed to come into the house to do the inside portion of the relining. If we ever need to get the other side of the chimney relined we definitely won't hesitate to give them a call. Read Less

The service men (Kyle & Darren) showed up on time and answered all the questions asked. As the work progressed, they kept us informed. When the chimney liner installation was delayed due to 90 degree angle change in the chimney flue, they alerted us of the additional time needed for installation. They were able to complete the job in the same day without needing to breach the exterior wall - Yeh! Throughout the entire process the guys were informative and courteous. It was a pleasure to have Rooftop Chimney services. Read Less

Update May 17 2019: Changing from 3 to 5 stars for great customer service! I got a call from Rooftop Chimney on May 15 for a follow up inspection with Perry today. Perry did a great job explaining what they will do, what they eventually found, additional fixes they did, and next steps if my fireplace continues to leak. May 14 2019: 3 STARS FOR NOW as my fireplace leak issue is not resolved. I’ve sent an email to Josh Perez about this and I’ll update this review after I hear back from him. I do hope this company has great customer service. Just based on the work done on May 6, 2019, Josh paid attention and detail to my leak issue and concerns. Friendly and I got the feeling that he really wants to help resolve my problem. I also appreciate the before and after pictures. For this I give him 5 stars. Now, we’ll see if I get a response on my email. Read Less

Eric was very professional and thorough. He took great care to cover the floor and his shoes and wore a mask the whole time which I greatly appreciated it. I paid a fair price for the inspection and look forward to using them for the replacement of our gas insert. Highly recommend! Read Less

I called Rooftop Chimney Services to do an inspection. The technician was on-time and was very professional. He took photos and went through all the features of my fireplace. He made sure I did not have any questions before he left. I would definitely call them again if I need another inspection or work. Read Less

Will Claros was truly a pleasure to work with. He was so kind and answered every question I had. His expertise was incomparable and we will always request him. He checked all of our chimneys to make sure they have caps on them and cleaned out the ones that had had bird families living in them all summer. He was way too kind with billing and so gracious that we chose his company. This review is well deserved! If you want kind, friendly, prompt, quick, reliable, and friendly service ask for Will Claros! Wonderful job and wonderful disposition!!! Read Less

Trevor, was on time and he is a very kind and respectful young man. He aiso explained to me what he was doing and didn't mind answering any questions I asked. He also did a great job on inspecting my fireplace and cleaning my chimney and I will recommend him to anyone who needs chimney cleaning or fireplace work, Keep up the great job Trevor and thanks again. Read Less